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BSB40807 Certificate IV in Frontline Management

Course Outline:Certificate IV in Frontline Management
This qualification consists of 10 units of competency
4 Core
6 Electives
Who Should Attend:• Coordinator
• Leading Hand
• Supervisor
• Team Leader
Units of Competency:Core Units
BSBMGT401A Show leadership in the workplace
BSBMGT402A Implement operational plan
BSBOHS407A Monitor a safe workplace
BSBWOR402A Promote team effectiveness

Elective Units
BSBCUS401A Coordinate implementation of customer service strategies
BSBCUS402A Address customer need
BSBFIA402A Report on financial activity
BSBINN301A Promote innovation in a team environment
BSBCMM401A Make a presentation
BSBMGT403A Implement continuous improvement
BSBMGT404A Lead and facilitate off-site staff
BSBMKG413A Promote products and services
BSBPMG510A Manage products
BSBREL401A Establish networks
BSBRES401A Analyse and present research information
BSBRSK401A Identify risk and apply risk management processes
BSBWOR401A Establish effective workplace relationships
BSBWOR404A Develop work priorities
BSBWRT401A Write complex documents
Method of Delivery:• E-Learning
• RPL
• Face to Face delivery
• In House Delivery
  • Investors in People

    Investors in People ensures your company stays truly competitive by implementing strategies that encourage you to continually evaluate your practices and see return on investment. This in turn allows you to take better control of costs by enabling you to see where savings and efficiencies can be made in your business.

    People are less likely to leave your organisation if they are committed and motivated. If you know what part they play and have the skills they need then they understand that they are a vital element of your business. Reinforcing that knowledge and deveoping those people is crucial. The standard gives you the framework to ensure you are attracting, motivating and retaining the right people, delivering added value to the organisation and saving recruitment costs.